This Privacy Policy explains how Craftdash Limited (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit our website or use our services. We are committed to respecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

1. Who We Are

Craftdash Limited is a UK-based digital innovation company.
Company Registration Number: 15135634
Registered Office: 27 OLD GLOUCESTER STREET, LONDON, ENGLAND, WC1N 3AX
Email: hello@craftdash.co.uk

2. What Data We Collect

We may collect and process the following categories of personal data:

• Identity & Contact Data: Name, email address, phone number
• Usage Data: How you use our website, pages viewed, links clicked
• Technical Data: IP address, browser type, operating system
• Marketing Preferences: Your consent and preferences for email marketing

We do not collect sensitive personal data (e.g., health, race, religion) unless explicitly stated and with your consent.

3. How We Collect Your Data

We collect data through the following means:

• Directly from you (e.g., via contact forms, newsletter signup)
• Automatically through cookies and analytics tools
• Through third-party services integrated into our site (e.g., Calendly, Google Analytics, etc.)

4. Why We Collect Your Data (Lawful Basis)

We process your personal data under one or more of the following lawful bases:

• Consent: When you opt-in to marketing or newsletters
• Contract: To fulfil a contract or service you request
• Legal Obligation: To comply with legal requirements
• Legitimate Interest: To analyse website performance or improve user experience

5. How We Use Your Data

We may use your data to:

• Respond to your inquiries or service requests
• Send you service-related or promotional emails (if opted in)
• Monitor and improve our website and services
• Ensure compliance with applicable laws

6. Who We Share Your Data With

We do not sell your personal data. We may share your data with trusted third-party processors who help us deliver our services, such as:

• Web hosting and email marketing platforms
• Analytics providers (e.g., Google Analytics)
• CRM and project management tools

All third parties are contractually required to process your data securely and in compliance with applicable laws.

7. Data Retention

We only keep your data for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.

8. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate data
• Request deletion of your data
• Object to certain processing activities
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at: hello@craftdash.co.uk

9. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, track site performance, and understand user behaviour. You can manage your preferences via our [Cookie Settings Page] or through your browser.

For more details, see our [Cookie Policy].

10. Data Security

We take reasonable technical and organisational measures to protect your personal data, including encrypted transmission, access controls, and secure storage.

11. International Data Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data.

12. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

13. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

14. Contact Us

For questions about this Privacy Policy or how we handle your data:

• Email: hello@craftdash.co.uk
  
• Address: 27 OLD GLOUCESTER STREET, LONDON, ENGLAND, WC1N 3AX